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Quella Collection seeks to ensure that customer information remains private and confidential at all times. Quella Collection regards its customers’ right to privacy as an important part of our relationship with our customers.
When you purchase from Quella Collection we will require certain information from you to meet your requirements, this will include your name and address so that we may keep a record of whom we transacted with for future communications whether they be regarding additional purchases, product enquiries of warranty claims; your payment details so that we may process a payment; a delivery address for any pieces you purchase so that we might arrange to have your purchase delivered; and your email address or telephone contact details so that we may communicate with you about options, delivery issues or other matters to do with your order, delivery or after sales service.
Quella Collection has made reasonable attempts to protect this information through the use of passwords to restrict access to your private information, firewalls to restrict unauthorized access to our data files and through eliminating all data which is not required to be held as a consequence of a transaction you may have made with us.
Quella Collection will not provide your private information to any third party, unless required to do so by law, by an order of a court of law or a properly constituted government enquiry.
Quella Collection may from time to time gain information about you from third parties, publicly available sources of information or from other Quella Collection customers or affiliates.
Quella Collection may from time to time use your information to contact you to provide you with information about our products or services, respond to enquiries you may make of us or conduct customer surveys.
If you do not wish to be contacted by Quella Collection, you may send us an email requesting that we do not contact you in future using your private information.